EduJA

Delete My Account

Works whether or not you still have the EduJA app installed, and whether or not you can sign in.

You can permanently delete your EduJA account and the personal data associated with it at any time, for any reason. This page explains exactly what that means before you request it.

What gets deleted

  • Your profile — name, email, username, password, profile photo
  • Your academic data — grade level, lesson progress, practice/assessment results, submitted assignments
  • Your messages, and call/booking history with a teacher
  • Your referral code and referral history
  • Any parent/guardian contact info linked to your account

What we keep, and why

Jamaican and international accounting/tax law requires us to retain financial transaction records (for example, that a payment of a certain amount was made on a certain date) for up to 7 years, even after the account itself is deleted. Where possible, we remove or anonymize the personal details attached to those records beyond what the law requires us to keep. This is the same retention period described in our Privacy Policy.

How deletion works

EduJA is a small team, so account deletion today is a manual, human-reviewed process rather than an instant self-service button — this keeps us from ever deleting the wrong account by mistake. Submit the request below (or email/WhatsApp us directly) using the same email address on your EduJA account, so we can verify it's really you. We'll confirm and complete the deletion within 5 business days, and email you once it's done.

Must match the email on the account you want deleted, so we can verify it's you.

Prefer email or WhatsApp?

Email myeduja@gmail.com with "Delete my account" in the subject, from the email address on your account — or WhatsApp +1 (876) 772-4422. Either way, we'll confirm and complete the deletion within 5 business days.

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